22 February 2022
As a post-accident services business, many enquiries we deal with are made at a highly stressful time for the customer. They could fear anything from prolonged time off the road, damage repair costs, or a loss of no-claims bonus. The last thing a driver needs is an emotionless, automated response with no sign of empathy. We aim to make the end-to-end process effortless for the customer, with the assurance that we will always act with integrity.