From inception to
Standards higher than a skyscraper.
Here at EDAM, we take care to ensure that each element of our service is delivered transparently with the highest levels of professionalism and efficiency.
From inception to resolution, our customer centric operation, carefully selected network of bodyshops and modern fleet of vehicles are co-ordinated seamlessly to deliver an industry leading proposition.
A customer centric team.
Each of our partners are managed by a single dedicated team.
This customer centric team comprising of handlers, team leader and manager are on hand throughout each case; offering a single point of contact and familiarity throughout with the end customer.
A fully owned fleet with nationwide coverage.
From standard to prestige and commercial vehicles, our fleet is large enough to cover all our customers’ needs for mobility, offering a comprehensive credit hire provision when and if required.
Providing nationwide coverage, our national network of 5 depots ensures that we can deliver vehicles quickly and efficiently from the closest geographical location.
Delivered at a time and location which is most suitable, our contracted drivers who wear officially branded attire, will ensure that your customer fully understands how to operate the vehicle safely before leaving.
We consistently check and maintain our fleet of vehicles through our in-house dedicated team after every hire period to ensure that our fleet is perfectly presented, every time.
A nationwide repair network to
be proud of.
Our repairers are regularly audited by us and offer a warranty for a period of either 3 years or the remainder of the manufacturer’s approval from the date of completion, whichever is longer.
A connected eco-system.
Through our own proprietary claims management system, we can seamlessly link into each part of our service delivery and supply chain network to ensure we have complete visibility of every aspect of our business and each case.
Connected through open API integrations, we collect and manage data from every aspect of our service and present this back in a manner which is best for our partners.