Claims Support Administrator (Apprenticeship)
Company: EDAM Group
Location: Manchester, M22

Are you looking for an opportunity to start a new and exciting career?

Come and join our dynamic team at EDAM Group who help people that have been involved in a road traffic accident.  We pride ourselves on providing a professional and empathetic service to people at what can be a difficult time.

You will start your journey with us providing our busy operations department with administration support.  Our commitment is to help you find the right pathway at EDAM, with opportunities to grow and progress within our Group.  

As part of the deal we will support you in gaining a valuable qualification as well as providing you with a supportive environment in which you can develop and flourish.

If you care about helping people and are keen to progress and grow, then want to hear from you!


Who we are!

We help people nationwide who have been involved in road traffic accidents, We provide a range of services to help get our clients back on the road and support them in getting repairs to their own vehicle.

We are a group of companies established in 2001 working towards and guaranteeing the same goal, market leading service delivery.

We are also proud to be recognised as a Sunday Times TOP 100 companies to work for!

Overview of Role:

You will be working with your team to provide our Operations Department with administration support, collecting and maintaining accurate information.


Key tasks will include:

  • General administration duties
  • Talking with people to gather the information we need to handle our clients claims
  • Updating client records
  • Offering support to your colleagues where needed
  • Developing your skills (such as organisational, time management, problem solving, decision making and interpersonal skills) your knowledge and gaining valuable experience
  • Completing your level 3 business administration fully funded by EDAM

What you can bring to the role:

  • Your empathy and desire to do the right thing for our clients
  • A willingness to learn and try new things
  • Ability to manage time
  • Ability to work as part of a team and using your own initiative


Apply Now

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    Our Culture
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    EDAM Group is a great place to work. We recognise that without our great teams we cannot achieve all the ambitions we have as a business. That’s why we’ve created an inspiring environment with state-of-the-art facilities and have made our people absolutely central to everything we do.
    Rewards & Benefits
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    Here at EDAM Group, we know how important it is to look after our people. That’s why we have an incredible benefits package, ranging from football tickets to personal-grooming treatments for all members of staff.
    Our Values
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    As a business we are proactive, flexible and agile, with an emphasis on delivering great service to our partners and to drivers involved in a motor-vehicle accident. Our team plays an essential role in making this happen, so we invest a great deal to help them gain all the skills they need to do a great job.