Responsible for recovering uninsured losses from third party insurers including credit hire/credit repair.
Key tasks will include:
The efficient risk assessment of liability/causation/ and quantum issues
Client care skills to include liaising with client’s to obtain necessary instructions in relation to any allegations of liability, fraud, causation or quantum and to effectively manage client expectations
Discussing clients financial situations in detail with them
Make relevant intel enquiries on cases where causation/fraud has been raised as an issue
Collating special damage and to obtain documents in support
Pro-actively manage a minimum number of 150 files
Maintain good professional working relationships both internally and externally
Deliver a quality service
First time resolution of customers queries – to reduce calls escalate
What you can bring to the role:
Strong litigation skills
Handling files from inception to completion, including trial
Conducting case management conferences
Reviews and risk assessments
Attending conferences with both clients and counsel (if necessary)
Knowledge of the civil court procedures and relevant case laws relevant to credit hire
Find out more
EDAM Group is a great place to work. We recognise that without our great teams we cannot achieve all the ambitions we have as a business. That’s why we’ve created an inspiring environment with state-of-the-art facilities and have made our people absolutely central to everything we do.
Here at EDAM Group, we know how important it is to look after our people. That’s why we have an incredible benefits package, ranging from football tickets to personal-grooming treatments for all members of staff.
As a business we are proactive, flexible and agile, with an emphasis on delivering great service to our partners and to drivers involved in a motor-vehicle accident. Our team plays an essential role in making this happen, so we invest a great deal to help them gain all the skills they need to do a great job.
EDAM is authorised and regulated by the Financial Conduct Authority (FRN 312942). This can be checked on the FCA’s Register by visiting the FCA’s website https://www.fca.org.uk/firms/financial-services-register