Recovery Negotiator
Company: EDAM Group
Location: Manchester, M22
Salary: £20,000 - £25,000

Overview of Role:

As Recovery Negotiator reporting to our Recovery Manager your overall responsibility will be to proactively manage a caseload of claims to recover debt from third party insurance companies.

Key tasks will include:

  • Ensuring clients’ claims are dealt with swiftly and professionally and making sure you achieve individual and collective targets
  • Apply great attention to detail to updating records with accurate clear notes of discussions, next steps and time frames.
  • Looking into the investigation of causes of non-payment delays and their prompt resolution will be key, together with:
  • Producing a chronology of events if a hire period is disputed, liaising with insurers and repairers when necessary
  • The escalation of files to litigation, ensuring the correct procedure is followed and evidence is enclosed.

What you can bring to the role:

  • A proven track record within a fast-paced, target-driven environment, underpinned by experience of liability, fraud and indemnity.
  • Excellent knowledge of the ABI GTA and credit hire case law, you’re assertive and persuasive with first-class negotiation and all-round communication skills
  • Exceptional communication and organisational skills
  • Ability to work in a fast paced high pressured at times environment
  • Excellent time management and good prioritising skills required
  • Dynamic, results driven outlook
  • Ability to work as part of a team and using your own initiative

 

Apply Now

    Upload CV
    Submit [recaptcha]
    Our Culture
    Find out more
    EDAM Group is a great place to work. We recognise that without our great teams we cannot achieve all the ambitions we have as a business. That’s why we’ve created an inspiring environment with state-of-the-art facilities and have made our people absolutely central to everything we do.
    Rewards & Benefits
    Find out more
    Here at EDAM Group, we know how important it is to look after our people. That’s why we have an incredible benefits package, ranging from football tickets to personal-grooming treatments for all members of staff.
    Our Values
    Find out more
    As a business we are proactive, flexible and agile, with an emphasis on delivering great service to our partners and to drivers involved in a motor-vehicle accident. Our team plays an essential role in making this happen, so we invest a great deal to help them gain all the skills they need to do a great job.