Trainee Recovery Negotiator
Company:EDAM Group
Location:Manchester, M22

Overview of Role:

 As Trainee Recovery Negotiator, reporting to our Recovery Team Leader, your overall responsibility will be to manage a claims caseload to recover debt from third party insurers.

The ideal candidate will be assertive, persuasive and someone who has all-round excellent communication skills. Your ability to use initiative and make decisions when necessary complements your results-driven, tenacious approach and strong customer service skills. You can also offer:

  • Good time management, organisational and prioritising skills
  • Good communication & negotiation skills
  • Integrity and respect
  • Real passion for your work.


Key tasks will include:

  • Ensuring clients’ claims are dealt with swiftly and professionally and making sure you achieve individual and collective targets
  • Updating records with accurate clear notes of discussions, next steps and time frames.
  • Commitment will be required to a full training programme


What you can bring to the role:

  • Exceptional communication and organisational skills
  • Ability to work in a fast paced and at times. high pressured environment
  • Excellent time management and good prioritising skills
  • Dynamic, results driven outlook
  • Ability to work as part of a team and using your own initiative
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    Our Culture
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    EDAM Group is a great place to work. We recognise that without our great teams we cannot achieve all the ambitions we have as a business. That’s why we’ve created an inspiring environment with state-of-the-art facilities and have made our people absolutely central to everything we do.
    Rewards & Benefits
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    Here at EDAM Group, we know how important it is to look after our people. That’s why we have an incredible benefits package, ranging from football tickets to personal-grooming treatments for all members of staff.
    Our Values
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    As a business we are proactive, flexible and agile, with an emphasis on delivering great service to our partners and to drivers involved in a motor-vehicle accident. Our team plays an essential role in making this happen, so we invest a great deal to help them gain all the skills they need to do a great job.